The Commpliance Group offers a wide range of Compliance Manuals and Practice Guides to help service providers understand and ensure compliance with state and federal regulations governing the telecommunications industry. The materials featured on this page are vital resources for professionals who want a simple, straightforward way of understanding the complex regulatory duties that companies must comply with on all levels of the telecommunications industry.
Below are several examples types of Compliance Manuals and Practice Guides that The Commpliance Group currently offers. If you would like to order any of the materials featured on this page, or are looking for additional information on specific topic areas, please do not hesitate to contact us.
A must have for new and established companies in the dynamic Voice over Internet telephony marketplace. The Interconnected VoIP Regulatory Compliance Guide contains over 500-pages of easily digested information on all Federal Communications Commission (FCC), state Public Utility Commission (PUC), and even Canadian regulations impacting providers of VoIP telephony services.
The Guide includes a thorough history of VoIP regulations in the United States, an exhaustive, state-by-state compendium of state PUC regulatory requirements, and even contains helpful "Compliance Triggers" which highlight those important regulations which trigger ongoing compliance duties. This Guide serves as an excellent educational and reference tool for everyone in your enterprise, from senior management on down. If you are in the VoIP industry already or are thinking about entering the market, the Interconnected VoIP Regulatory Compliance Guide is your key to understanding all U.S. and Canadian regulatory obligations.
CPNI stands for Customer Proprietary Network Information. CPNI is the private information that telecommunications service providers acquire about their subscribers and includes not only what services they use but their amount and type of usage. The Telecommunications Act of 1996 together with clarifications from the Federal Communications Commission (FCC) generally prohibits the use or disclosure of CPNI without customer permission, even for the purpose of marketing the customers other services. During the past several years, next to the Universal Service Fund, no single area of telecommunications regulation has been enforced by the FCC more than its CPNI rules.
The CPNI Manual is an easy-to-use guide to understanding the FCC's complex CPNI regulations. The Manual outlines the steps a service provider must take and processes it must implement to remain compliant with the FCC's CPNI regulations year after year. This Manual also provides sample forms, a compliance checklist, and answers to frequently asked questions. Don't risk non-compliance, our CPNI Compliance Manual contains everything you need to know, all in one document.
Stay on top of law enforcement surveillance requirements with our handy CALEA compliance guide. This Guide provides a detailed review of the FCC's regulations enforcing the Communications Assistance for Law Enforcement Act (CALEA), including the requirement that all telecommunications carriers and interconnected VoIP providers complete and file a System Security & Integrity Plan (SSI Plan) to ensure CALEA compliance. Also included with the Guide are sample forms and answers to frequently asked questions about CALEA compliance.
This comprehensive memorandum describes the Federal Communications Commission’s (“FCC” or “Commission”) revenue reporting and Universal Service Fund (“USF”) Exemption Certification processes applicable to providers of wholesale telecommunications. In particular, the guide provides invaluable information on the revenue reporting duties arising from a company’s sale of wholesale telecommunications services. In simple language, the guide breaks down the complex Carrier’s Carrier Rule (“CCR”) and the wholesale reporting and compliance process. CCR compliance impacts all carriers in the supply chain, and can be highly complex and burdensome. This guide is an essential tool for all new market entrants, enabling them to manage risk and create opportunities for growth.
Our firm prepared this Network Outage Operational Manual to guide companies through the process of identifying and reporting network outages through the Federal Communications Commission’s (“FCC”) Network Outage Reporting System (“NORS”). Reporting requirements were recently extended to Interconnected VoIP providers. These new requirements are complex and can be confusing and frustrating.
This Operational Manual provides a high-level overview of the network outage reporting requirements, and identifies the outage thresholds and reporting deadlines for both wireline and Interconnected VoIP service outages. This manual is essential to compliance management for both wireline and Interconnected VoIP providers.
A must have for new companies in the dynamic wireless marketplace. The MVNO Regulatory Compliance Guide contains essential information on Federal Communications Commission (“FCC”) regulations impacting MVNOs. The Guide includes a thorough outline of regulatory requirements applicable to MVNOs from initial registration through ongoing compliance. The manual even contains helpful "Compliance Triggers" which highlight those important regulations which trigger ongoing compliance duties. This Guide serves as an excellent educational and reference tool for everyone in your enterprise, from senior management on down.